Terms of sale

Terms & Conditions

Last updated: July 9, 2025

Welcome to NAOPARIS. These Terms & Conditions govern your use of our website and any purchases made through www.naoparis.com.

By accessing our website or placing an order, you agree to these Terms & Conditions.


1. Company Information

Trading Name: NAOPARIS

Operated by: NAO PARIS

Registered Address:

Angle Rue des Fours et de l'Église
13520 Les Baux-de-Provence
France

Email: hello@naoparis.com


2. Products

We strive to ensure that all product descriptions, photographs and pricing are accurate.

Due to screen settings and lighting conditions, colours may vary slightly from the images displayed on our website.

We reserve the right to update or discontinue products without prior notice.


3. Orders

After placing an order, you will receive an order confirmation by email.

An order is considered accepted once payment has been successfully authorised.

We reserve the right to refuse or cancel any order in cases including:

  • Suspected fraudulent activity
  • Pricing or technical errors
  • Product unavailability
  • Breach of these Terms & Conditions

If payment has already been collected, a full refund will be issued.


4. Prices

All prices displayed on our website include applicable taxes where required by law.

Prices may change without prior notice.

Promotions and discount offers cannot be combined unless expressly stated.


5. Payment

We accept secure payments through trusted payment providers.

Your payment information is encrypted and processed securely.

NAOPARIS never stores your complete payment card details.


6. Shipping

Orders are normally processed within 1–2 business days.

Estimated delivery time for the United Kingdom is 8–14 business days.

Delivery times are estimates only and may occasionally vary due to customs procedures, carrier delays or periods of high demand.


7. Returns & Refunds

We offer a 60-Day Money-Back Guarantee.

Please refer to our Refund Policy for complete information regarding returns, refunds and eligibility.

Return shipping costs are the responsibility of the customer unless the product is damaged, defective or incorrect upon arrival.


8. Intellectual Property

All content published on this website, including images, logos, product descriptions, graphics and designs, remains the exclusive property of NAOPARIS.

Any reproduction or commercial use without prior written permission is prohibited.


9. Limitation of Liability

To the fullest extent permitted by law, NAOPARIS shall not be liable for indirect or consequential damages resulting from the use of our website or products.

Nothing in these Terms limits your statutory consumer rights.


10. Privacy

Your personal information is processed in accordance with our Privacy Policy.


11. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page.


12. Contact

If you have any questions regarding these Terms & Conditions, please contact us.

NAOPARIS

Email: hello@naoparis.com